Frequently Asked Questions

  1. What is KeywordSpy?
  2. How does a keyword tool help my business?
  3. Why is KeywordSpy database bigger than any other keyword tools?
  4. How often does KeywordSpy update its system?
  5. What are the affiliate networks that KeywordSpy currently supports?
  6. Is the use of KeywordSpy limited to one computer/laptop only?
  7. How does the KeywordSpy export work?
  8. How do I sign-up for the Free Trial?
  9. How long will the Free Trial of KeywordSpy run?
  10. Is there a minimum contract term upon subscribing to KeywordSpy?
  11. How do I cancel my account?
  12. How do I get support?
What is KeywordSpy?

KeywordSpy is a keyword research tool that tells you the keywords being used by your competitors in their advertising campaigns with different advertising systems such as Google AdWords, Bing/Microsoft Adcenter and Yahoo Search Marketing.

How does a keyword tool help my business?

There is no easy way to have a marketing competitive edge than to learn your competitors’ marketing tool. You sit back and watch your competitors do all the hard work right on your very computer screen. KeywordSpy covers everything.
You can pick and choose the most profitable keyword and ad combinations which suit your business needs and can tailor traffic to your website by waging a bigger campaign with search engines through the help of KeywordSpy.

Why is KeywordSpy database bigger than any other keyword tools?

The proprietary system of KeywordSpy is the most effective system capable of indexing PPC keywords, affiliate keywords and organic terms and phrases. Its database is also updated daily to make sure you get the most out of your keyword research experience. KeywordSpy is undeniably the official keyword library of online community.

How often does KeywordSpy update its system?

KeywordSpy provide fresh results as we update our system every day.

What are the affiliate networks that KeywordSpy currently supports?

aff_networks

Is the use of KeywordSpy limited to one computer/laptop only?

Our system is web-based in nature, so you may sign-in to KeywordSpy using any computer as long as you enter your log-in details (username and password).

How does the KeywordSpy export work?

KeywordSpy implements the “what you filter is what you export” rule in downloading data. It means that when you sort results such as keyword results using a specific metric, e.g. filtering all keywords with ROI value of more than 20, when you click the export icon, what will be exported is the keyword data which ROI value is above 20.

The KeywordSpy export system allows for efficient exporting of keywords by allowing the user to first filter the results they want to export and only export such data, saving the daily export limit for other keyword files.

How do I sign-up for the Free Trial?

If you wish to test the effectiveness of KeywordSpy Research, you may sign up for a Free Trial account following the link below:

http://www.keywordspy.com/trial.aspx

How long will the Free Trial of KeywordSpy run?

You can use our lifetime free trial as many times as you like and as long as you want.

Is there a minimum contract term upon subscribing to KeywordSpy?

You can subscribe to KeywordSpy Research for as long as we meet your business needs, but be advised that the minimum period of subscription is one month, provided that you follow the proper cancellation procedures online.

How do I cancel my account?

Online Cancellation

For online cancellation, please click here.
We seek your authorization by completing an online form in the link and confirming your cancellation.

All cancellations are processed immediately after you have submitted the online form and you will not be billed subsequently. You may continue to login to the system and utilize the remaining services for your paid subscription.

Fax Cancellation

If you prefer to fax your request, you can fax us by using this form.
Please click on this link to access and print our Cancellation Request Form.

Please note that the fax cancellation request cycle would normally take 3-5 working days to complete. Cancellation forms should be faxed at least 3-5 working days prior to renewal to avoid automatic billing.

You may fax the form to:
For customers within the US: 1-877-520-8596 (toll-free) or
For customers outside the US: +65-6324-3198 or +1-877-520-85-96
We will process your cancellation upon receiving the Subscription Cancellation Form.

How do I get support?

If you ever become stuck with using our product or have queries related to keyword research you may contact us at support@KeywordSpy.com or you may seek the help of our friendly customer representatives via live chat.